State Farm® Insurance Agent Mike Mandrell
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lindsey Harrison
October 30, 2024
"Mike is the absolute most helpful human I've ever met. He has covered me my whole life, from childhood, first car, first apartment. He has given stellar customized financial advice and helped me with my small business. When my grandmother went into a nursing home out of her coverage area, he helped (and is still helping) us get her coverage through an insurance that works for her meds. It has been the biggest PITA situation and he is so knowledgable and helpful. I cannot say enough good things about him."
"Lindsey, thanks for the 5 star review. Those are always appreciated. We try to give our best effort everyday helping clients at Mike Mandrell - State Farm Insurance."
Abby Richardson
October 12, 2023
"I have always had very friendly and helpful agents to talk to. Aly went above and beyond today to get my information updated and the documents that I needed and very quickly."
"Abby, thanks so much for the kind words and 5 star review. Our State Farm office in Decatur is always here to help you with your insurance. "
eric mast
May 26, 2023
"I received great, friendly service. I had a lot of problems and the staff helped me again and again."
"Eric, I’m so glad Aly was able to assist on the rental car. "
Angela Gibbs
July 18, 2022
"This office is like family! Karis Keislar does a great job and gets things accomplished quickly! She’s like a daughter to me."
"We appreciate the kind words. Thanks"
Dolores Ward
May 23, 2022
"My husband and I have been with Agent Mike Mandrell for 20+ years. He and his staff are amazing to work with. Customer Service provided is always top notch."
"Thanks for the kind remarks. My office and staff go the extra mile for our clients at State Farm."
Monica Kendi
September 24, 2021
"Si professional"
"Thanks for the review Monica. We appreciate the positive comments for our State Farm office in Decatur, IL."
Jody Monkman
July 31, 2021
"Like A Good Neighbor, my SF Agt, Mike Mandrell, is always there whether it’s auto, homeowners, life, health or bank…Mike and his staff always take care of our needs. Prompt and courteous customer service you can trust every time and they can sure help make a complicated matter smooth sailing! Highly recommend Mike as your insurance agent that can provide you with competitive prices."
Courtney Settles
February 5, 2021
"Best agent in town. He cares about his clients and makes sure they are always up to date. Been there for 20 years and have never looked to go anywhere else."
Tammy Halford
January 28, 2021
"Mike has been my insurance agent for many years. He is extremely responsive and always keeps my best interest in mind. I can count on him for sound advice, prompt service, and competitive prices. Getting a quote from a competitor is completely out of the question."
Traci Hayward
January 16, 2021
"When I moved to Decatur from MO, Mike helped make the transition easy switching over my policies. He is always willing to help and a pleasure to work with."
Aron Buttram
January 14, 2021
"Great customer service"
Andrea Shaffer
September 3, 2020
"Mike was extremely helpful getting my daughter’s auto insurance transferred from Illinois to Texas, offering great tips to make the transition easier and more cost efficient. Great customer service!"
chase davis
January 22, 2020
"Kelly Copeland was very helpful"
Kim Livingood
January 21, 2020
"Mike Mandrell and staff are very welcoming. Mike is very informative and answered all my questions regarding retirement savings questions, insurance and helpful when setting up my IRA account. When I need to call the office or go in, Kelly always quick to greet with a smile and makes me feel welcome. If your looking for a top notch insurance agent and staff, Mike Mandrell's office is the place to go."
glen copekand
January 21, 2020
"Awesome staff great place to do business with Mrs. Kelly And her co-workers was amazing and will go above and beyond for the customers"
Chris Haddock
January 21, 2020
"Mike and his staff helped with all my needs. Would recommend to anyone."
Michelle Saulsbery
April 16, 2019
"Very friendly and helpful. I would recommend them for any insurance needs."
Frank Saulsbery
April 16, 2019
"Mike and his staff are very helpful and friendly. I would recommend him for any insurance needs."
Chris Brewer
March 12, 2019
"Two Thumbs Up"
Linda Hooge
January 28, 2019
"Great insurance agent, he is very knowledgable and helpful."
Nathan Emmons
January 7, 2019
"10/10. Odd screeching noises are a plus."
Team Booker
January 19, 2018
"Mike Mandrell is very professional and genuinely cares for his clients. Very impressed with his staff and how friendly and helpful they are to work with. Mike is a family man and also very active in the community. 100% PLUS is what you can expect when working with Mike Mandrell. Honest, hard working, caring and always has his clients best interest in mind. One of the good guys!"
Amy Switalski
January 18, 2018
"Professional, personable and reliable! Great choice for a State Farm agent!"
chicke454
September 10, 2014
"Very fast and friendly service. They also have great rates!"